With Clapphouse, making a reservation is very simple, which favors more reservations. In addition, we help minimize ‘no shows’ and encourage friends to play. And now, with SELF CHECK IN as well!
Reservations in the player’s pocket.
Your customers will take their reservations with them. Always.
Regardless of the channel they have used to make the reservation, which is possible thanks to the integration of Clapphouse with the club management system…
… and the fact that Clapphouse knows perfectly who is who by having previously validated his identity.
As if that’s not enough, customers get a reminder 24 hours. in advance.
And if by any chance the reservation does not appear in the app, the player can also annotate it down manually.
Integrated with the club’s reservation system.
Clapphouse does not have its own reservation management system.
It wouldn’t make sense.
Instead, the solution integrates with the club’s online booking system.
Thanks to this, customers do not need to enter their username and password to access their account in the reservation system. Clapphouse automatically logs them in.
Doesn’t the club have an online booking system? It’s okay. The “MAKE A RESERVATION” button can be configured in multiple ways.
A multipurpose display with multiple uses.
We inform the user of the date and time of their next reservation.
And we can also inform about the course he will play on.
Do you use your management system to manage paddle, tennis or croquet reservations? Well, they’ll also appear in Clapphouse!
Same integration for multiple types of reservations.
Automatic alerts in real time.
If a customer is included or deleted in a reservation, the club management system notifies Clapphouse.
And in such cases we inform the player in real time!
We confirm the new reservation and inform the customer of any modification or requestof an existing reservation.
And we do it in any situation,whether it was the customer who made the reservation or not.
Checking the reservations history.
The player can also check the history of their reservations.
As soon as a reservation has expired, it appears in the “HISTORICAL” section of Clapphouse.
So the customer can know at all times how many times he has played.
We may also be able to offer him other services of interest soon such as capturing statistics or collecting feedback.
The self check-in arrives at Clapphouse!
Now more than ever, avoiding contact is very relevant.
And Clapphouse helps make it so.
Customers can easily check in without club intervention.
Just decide which elements of the reservation to settle…
… and head to the course to play.
Simple. And secure.